Terms and Conditions
Last Updated: December 13, 2025
Welcome! These Terms and Conditions ("Terms") govern your purchase and participation in the AI Business Strategy Coaching Session ("Service") provided by Balancemuse.com ("we," "us," or "our"). By purchasing and/or participating in the Service, you ("Client" or "you") agree to be bound by these Terms.
Please read these Terms carefully before making a purchase. By completing your payment, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1. Service Description
We provide a one-on-one AI Business Strategy Coaching Session delivered via Google Meet. During this session, we will guide you through using AI prompts to:
Narrow down and clarify your brand identity
Identify and define your target audience
Explore and develop monetization ideas for your business
The session is conducted live and in real-time. Session duration, pricing, and scheduling details are provided at the time of booking.
2. Booking and Payment
Payment is processed through Stripe, a third-party payment processor. By making a payment, you agree to Stripe's terms of service. Payment must be received in full before your session is scheduled. All prices are in US Dollars (USD) unless otherwise stated.
3. Scheduling
After payment is confirmed, you will receive instructions for scheduling your session. Sessions are scheduled based on mutual availability. You are responsible for attending your session at the scheduled time via Google Meet using the link provided.
4. Cancellation and Rescheduling
By Client: If you need to reschedule your session, please provide at least 24 hours' notice. We will make reasonable efforts to accommodate one reschedule request. Failure to attend your scheduled session without prior notice will result in forfeiture of your session with no refund.
By Us: If we need to cancel or reschedule your session, we will provide you with as much advance notice as possible and will work with you to find an alternative time that works for both parties.
5. Refund Policy
No Refunds: Due to the nature of this Service as a live, one-on-one coaching session where time and expertise are delivered in real-time, all sales are final. We do not offer refunds once payment has been processed.
Exceptions: Refunds may be issued at our sole discretion in the following circumstances:
We cancel the session and cannot provide a suitable alternative time
Technical issues on our end prevent the session from taking place
We are unable to deliver the Service for any reason within our control
Refunds will not be issued for:
Client dissatisfaction with the content or advice provided during the session
Technical issues on the Client's end (internet connectivity, device issues, etc.)
Client's failure to attend the scheduled session
Client's decision not to implement the strategies discussed
6. Technical Requirements
You are responsible for ensuring you have:
A reliable internet connection
A device capable of running Google Meet
A working microphone and camera (camera preferred but not required)
A quiet environment conducive to a coaching session
We are not responsible for technical issues on your end that prevent or disrupt your participation in the session.
7. Disclaimer and Limitation of Liability
No Guarantees: While we strive to provide valuable insights and strategies, we make no guarantees regarding specific business outcomes or results. Your success depends on many factors including but not limited to your effort, implementation, market conditions, and business circumstances.
Educational Purpose: The Service is provided for educational and informational purposes only. It does not constitute professional business advice, legal advice, financial advice, or any other form of professional advice. You should consult with appropriate professionals before making business decisions.
AI Tools: We provide guidance on using AI tools and prompts. We are not responsible for the output generated by third-party AI tools, changes to those tools, or how you choose to implement the strategies discussed.
Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.
8. Intellectual Property
All materials, content, and intellectual property provided during the session remain our property. You may use the strategies and insights shared during your session for your own business purposes, but you may not resell, redistribute, or claim ownership of our proprietary methods, frameworks, or materials.
9. Confidentiality
We respect your privacy. Any business information you share during the session will be kept confidential and will not be shared with third parties without your consent, except as required by law.
10. Recording
Sessions may not be recorded by either party without prior written consent from both parties.
11. Code of Conduct
You agree to conduct yourself professionally during the session. We reserve the right to terminate a session immediately without refund if you engage in abusive, harassing, or inappropriate behavior.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of the Service after changes are posted constitutes your acceptance of the modified Terms. The "Last Updated" date at the top of this document will reflect when changes were made.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law provisions.
14. Dispute Resolution
Any disputes arising out of or relating to these Terms or the Service shall be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved in the appropriate courts of Tennessee.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
16. Entire Agreement
These Terms constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings, whether written or oral.
17. Contact Information
If you have any questions about these Terms, please contact us at:
Balancemuse.com
Email: hello@balancemuse.com
Location: Tennessee, United States
By completing your purchase, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by them.
